Customer Success - Support

Oslo, Norway · Customer Success

Description

WE ARE MEMORY

We don’t see our jobs as jobs, but as a lifestyle. We work hard, because we have a need to create. To invent. To build something bigger than ourselves. Just like you. You know who you are.


In order to get there and achieve our mission, we're looking for an outstanding human being to join our Customer Success Team and build something incredible with us.


What does it mean to be apart of the Customer Success crew?

Customer support at Memory means we treat our customers the way we would want to be treated. As the company’s first point of contact, you play a key role in building the Memory brand, creating a great first impression, and building momentum for not only the success team but Memory as a whole. Our communication style is dynamic, personal, friendly, corky, and fun! We bring character to our interactions through our colourful language and visual effects (emojis, stickers, GIFs, videos). We're extremely focused on building solid strong relationships, so we listen carefully are always generous and kind. We are empathetic and emotionally intelligent. We love to talk to people and care deeply about them and our profession. In this role you will work as part of an ambitious team and display ownership and proactivity in building those strong relationships with our amazing customers while resolving their problems. You will also have the opportunity to help build this team from scratch, working on process implementation and creation.

So, if you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, supportive human, you might just have a home here, so keep reading below!

As a Customer Success team member you will

Requirements


Bonus Skills +++

Benefits

LOCATION

Timely HQ is located in Oslo, Norway. We love to work in-person but we're open to remote candidates with the right qualifications


WHAT WE VALUE

Trust, open-mindedness, curiosity, respect, and fun are just a few of our values in Memory. We are looking for people who understands this culture and will thrive in a team of people passionate about self-improvement, honesty and openness. We strive to be the place where you can be the best version of yourself. We embrace diversity and invite applications from people from all walks of life. We believe people with different backgrounds can create better results together. We want to get our hands dirty and build the next big tech company.


We are looking for extraordinary people to join us. Are you one of them?

Apply for this job